WHITE PAPER:
Access this white paper to learn how implementing cloud storage metrics can help you choose the right technology for increasing IT productivity and capacity management in your enterprise.
EGUIDE:
IT teams have to evolve their data center facilities management strategies. The same old data center metrics won't cut the mustard anymore. Access this e-guide to learn about the new metrics to optimize your data center efficiency.
SOFTWARE LISTING:
Protecting Information is a quarterly security and privacy awareness newsletter that you can easily customize and distribute to your entire organization.
WEBCAST:
Attend this fast-paced presentation and hear from Dan Rawsthorne, as he introduces Agile Release Planning, which is actually the development of a release strategy that must be implemented in an agile way. Dan shows you how a Release Plan is generated, and then shows how the Release Plan is monitored and managed with metrics from sprint to sprint.
WHITE PAPER:
In today's economic climate, IT organizations are looking for ways to achieve cost savings in the short term. Based on this study, the IT organizations achieved this goal by realizing an average payback period for JBoss Operations Network of a short 5.3 months - recovering their initial investments well within the first half-year of deployment.
WHITE PAPER:
This white paper details the critical roles IT plays in providing Operations with timely information in areas such as quality management, supply chain, and cost control.
WHITE PAPER:
When developing or reengineering the enterprise architecture, implementing fundamental data quality practices can reduce the complexity of the data management framework thus reducing effort, risk, and leading to a high degree of trust in enterprise information. Read this paper to learn more about data quality practices and core data services.
WHITE PAPER:
This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery.
EGUIDE:
This expert e-guide discusses the new multichannel realities of the contact center and explores how technologies have started to reflect these changes, as well as tips for benchmarking these new metrics. While there is no agreed-upon industry standard for call center metrics, you can review 11 of the most important ones inside.
DATA SHEET:
Service-oriented architecture (SOA) is an entirely new approach to IT that connects people, process, and technology in a dynamic, distributed environment; however, it also increases system complexity. Read this data sheet to learn how together, Oracle Enterprise Repository and Oracle Service Registry create a solid foundation for SOA governance.
