Call Distribution Systems Reports

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Making the business case for quantum computing
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Tech startups, investors, major suppliers and even leading-edge companies are already placing a bet on the future of quantum computing. In this e-guide, we hear from experts in the tech sector, business consultancies and international corporations as they examine the potential of quantum computing.
Posted: 15 Mar 2021 | Published: 15 Mar 2021

TechTarget ComputerWeekly.com

Computer Weekly – 19 December 2023: The ransomware threat to UK critical infrastructure
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, a parliamentary report warns that a lack of ransomware preparedness at the highest levels of government is leaving UK critical national infrastructure dangerously exposed – we analyse the risks. We also examine how AI tools are helping to enhance cloud security. Read the issue now.
Posted: 18 Dec 2023 | Published: 19 Dec 2023

TechTarget ComputerWeekly.com

How To Achieve A 3X ROI With Slack
sponsored by Slack
WHITE PAPER: Today’s new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
Posted: 08 Feb 2021 | Published: 02 Dec 2020

Slack

Computer Weekly - 1 March 2022: Post Office Horizon scandal enters public conscience - at last
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, 13 years after Computer Weekly first reported on flaws in the Post Office IT system, a public inquiry finally allows victims to reveal the devastating impact on their lives. Enterprises are starting to evaluate the uses of 5G. And we look at how SMEs have turned to e-commerce after the pandemic. Read the issue now.
Posted: 01 Mar 2022 | Published: 01 Mar 2022

TechTarget ComputerWeekly.com

Computer Weekly - 31 March 2020: Can the internet take the strain?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, as millions of people work from home, we examine the measures in place to make sure the internet stays up and running. Our latest buyer's guide looks at the best practice in application modernisation. And we find out how IT leaders are tackling the skills shortage to recruit the best tech talent. Read the issue now.
Posted: 08 Feb 2021 | Published: 31 Mar 2020

TechTarget ComputerWeekly.com

The Evolving CIO role: from IT Operator to Business Strategist
sponsored by BMC
EGUIDE: Since its beginnings nearly 40 years ago, the job of an organization's top IT executive has involved the cost-effective and strategic management of IT systems. But today's CIOs must also understand how IT drives business transformation.
Posted: 21 Jul 2022 | Published: 20 Jul 2022

BMC

The power of AI and Automation: Productivity and agility
sponsored by IBM
VIDEO: Forward-thinking executives are harnessing data-driven innovation to improve performance, and in this Data Story IBM looks at research that shows how leading companies are using data as an asset and using intelligent automation to as a means to growth and operational advantage.
Posted: 02 Apr 2024 | Premiered: 01 Apr 2024

IBM

CW Benelux - November 2021-January 2022: Dutch IT company rips up the HR rule book for better work-life balance
sponsored by TechTarget ComputerWeekly.com
EZINE: One Dutch tech firm has used learnings from the pandemic to rip up its HR rule book and implement an official work-from-home policy. In fact, Infolearn has gone further than hybrid working, with a personal mobility budget for staff and a four-day working week.
Posted: 20 Oct 2021 | Published: 11 Nov 2021

TechTarget ComputerWeekly.com